Overview
Don't have an AI DASH account yet? Contact [email protected] to get started.
After your agreement with Starti is finalized, we'll set up your AI DASH account using your business email.
You'll receive two emails during account activation:
The first email provides your temporary password.
The second email confirms that your AI DASH access is ready.
Note: Receiving the first email does not mean your AI DASH access has been enabled yet. Wait for the second email before signing in.
Activate your account
Check your business email for the first welcome email from Starti.
Save the temporary password provided in the email.
Wait for the second email confirming that your AI DASH access has been enabled.
Click Visit AI DASH in the second email.
Sign in using your registered business email and the temporary password from the first email.
Email 1: Your temporary password
The first email contains your temporary password.
Keep this password secure — you'll use it when you sign in after AI DASH access is enabled.
Email 2: Your AI DASH access is ready
The second email confirms that your AI DASH access has been enabled.
Click Visit AI DASH to open the sign-in page.
Troubleshooting & FAQs
I received my temporary password but can't sign in
I received my temporary password but can't sign in
First, check whether you've received the second email confirming your AI DASH access.
If you have received it, make sure you're signing in with:
The business email registered with your AI DASH account
The temporary password from the first welcome email
If you still can't access your account, contact your Starti representative for assistance.
I haven't received the AI DASH access email
I haven't received the AI DASH access email
Your AI DASH access is confirmed in a second email, sent after product access has been enabled.
Check your inbox and spam or junk folder for the access email.
If you still haven't received it, contact your Starti representative to confirm the status of your account.
I forgot my password
I forgot my password
You can reset your password by clicking Forgot password? from the AI DASH sign-in page
I didn't receive a verification code
I didn't receive a verification code
Make sure you entered the email address registered with your AI DASH account, then check your inbox and spam or junk folder.
If the code still doesn't arrive, try sending the verification code again.
If the issue continues, contact your Starti representative for assistance.
Next steps
You're all set! Here are a few places to start:
Review CTV Advertising Basics if you're new to Connected TV advertising.
Follow Your First Campaign Checklist when you're ready to launch your first campaign.